Frequently Asked Questions
Please see below a list of commonly asked questions about the Australasian Tunnelling Conference. If you can’t find the answer to your question here, please don’t hesitate to contact us by emailing atc@theconferencecompany.com or by phone +64 9 360 1240.
REGISTRATION AND ATTENDANCE
What are the registration fees?
The fees are available to view on the registration page.
Am I eligible for the member registration rate?
If you are a current financial member of the Australian Tunnelling Society or the New Zealand Tunnelling Society, you are eligible to register using the member rate.
Am I eligible for the student registration rate?
These rates are subsidised to encourage attendance for students. You must be enrolled in a tertiary institution at the time of registration. The rate includes the Welcome Reception, however, if you wish to attend the Conference Dinner, you will need to purchase a ticket.
Is the Shotcrete Short Course included in my registration?
No, the course is not included. The ticket price is $300.
How can I reserve a hotel room and what rates are available?
We are pleased to advise we have secured a number of accommodation options available to Conference attendees. You can book accommodation at delegate rates using this link.
How can I register onsite?
If you are unable to register prior to the Conference, you can register onsite at the Registration Desk. Please note, payment will be required at this time via a credit card or cash (in New Zealand currency only).
I want to cancel my registration. Can I get a refund?
All cancellations must be received in writing so please email atc@theconferencecompany.com. Cancellation notice received prior to 11 October will be eligible for a refund, less a NZ$150 administration fee. Cancellations after this date are non-refundable, however, you are able to transfer your registration to another person.
I only want to attend one session, can I get a session pass?
Individuals wanting to attend one session must register for a one day pass for that day. Unregistered attendees will not be allowed access to sessions or other Conference events.
I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?
Upon full payment of the Conference registration fees, you request an invitation letter by emailing atc@theconferencecompany.com. Invitation letters will not be supplied to unpaid or unregistered participants, and we reserve the right to refuse to provide invitation letters for attendees. Please note that we do not give any further support or advice about the visa application process. Obtaining a visa remains the sole responsibility of the participant.
My partner would like to come, but not to the Conference sessions. Is there a partner registration?
No there is no partner registration. However, you are able to purchase additional tickets for them to attend the Conference Dinner. Please note, that if you purchase a full registration these are included in the price.
Will I receive a Certificate of Attendance?
Yes, a Certificate of Attendance can be requested after the Conference and will be emailed to you.
What services are available for special needs and requests?
We encourage persons with disabilities to participate in the programme and social events. Please contact atc@theconferencecompany.com to request services or other accommodations for any special needs or note these on your registration form. If you have dietary preferences, please be sure to describe those on the space provided on the registration form when you register.